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by petersalka
5440 days ago
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If the questions are so frequently asked, shouldn't they be answered within the copy of a website, or the usual workflow of an app? The web design community has spent years campaigning against separate FAQ pages and this will be seen as a step in the wrong direction. Providing a way for users to seek or offer help is great but that's what support apps like GetSatisfaction or TenderSupport are for. I find the domain name clever and funny but a joke is not a business and there's no way any of the brands we work with would want to associate themselves with it. Tips: change the name, drop all references to "FAQ" and ensure it's obvious how your app can be used by web professionals with content strategy experience (e.g. to provide user support or collect questions that need to be answered within the content of a website or an app). |
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