[onli]

For me I can restore it in my blog. At the beginning of 2019 a first article about how Amazon might not be the best option to buy everything anymore, citing the bad quality of user reviews, the potential problem with fakes and the subpar experience with the website (specifically: The search evidently being skewed towards sponsored and not towards good offers, and missing filters to find products by their properties). Then summer 2019 a report on a disastrous support experience (in a case that included a received obvious fake) and the decision to not buy there anymore.

That was very fast, in retrospective. I liked Amazon quite a bit before that, the early 2019 articles even clearly reads like that. No criticism before that. Instead a few positive support experiences.

But that's just me, and not necessarily a US perspective. The fake problem for example I thought to be more prominent outside of Europe. On the other hand, that amazon seemed to fight against unions had been reported here before, to boycott the site because of that was a fairly common position.

Also, I wonder how it would have been if I had been more invested into the ecosystem - there is no Kindle in my home, no Echo, and I started to buy there relatively late. Though a site of mine used their affiliate marketing program even back in 2011...