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by etempleton 1789 days ago
It used to be you could get some level of technical support if you were an advertiser, but that is no longer the case. Perhaps if you are spending tens of millions on Facebook Ads per year, but otherwise the only support you get is a revolving door of advertising support specialists that try to convince you to use whatever advertising product is best for Facebook at the moment.

I have seen company Facebook pages automatically deleted by an algorithm with no warning and vague reasoning that there are other similar pages. There is almost zero support to help and what support is there is unable to do anything.

I need not tell this forum, but if you have a company, do not rely on Facebook as your business page. Take the time to setup a proper website and use Facebook for promotion if you must.

If you are a user of the Facebook platform I wouldn’t ever put my money into the platform in any way.