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by SLJ7
1782 days ago
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>I'm sure the mechanism for configuring this bypass is documented. But does your documentation specifically call out the accessibility limitation of your product, the need for this workaround, and the recommended additional safeguards for these employees' machines? This is super important. Remember that while a bunch of us are nerds who know how computers work, some blind people might just know enough to use the web and do their job--as most people in the world do. They won't understand why the product doesn't work, let alone know how to fix it. The problem with a solution this transparent is that a request will have to go way up the chain before someone will actually know enough to address it and determine the problem. Of course it's not the job of Cloudflare to fix corporate ignorance, but a note like this one in the documentation might be a good start. |
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