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by Dove 1780 days ago
I agree. I don't think our government is qualified to make these sorts of decisions. I don't know who is. I am not advocating for nationalization of these services.

I am only saying that these people never signed up to have to make decisions about such impactful matters. They are not political philosophers, and they are stuck making decisions of that gravity. I can be mad when they do it wrong, but I can also recognize how tragically outmatched they are. At least governments have judiciaries and cabinets and checks and balances and constitutions and stuff. These guys were just trying to make money on the internet, and suddenly human rights in China became their problem. Nobody seriously expects Twitter to have a full blown judiciary and legislature for processing bans. Nobody expects them to write a constitution which becomes a treasure of a historical document, on how to properly govern the flow of the world's conversation. But at this point, those things would actually be appropriate. It's not surprising they're struggling trying to solve the problem with algorithms. I don't think anyone could succeed at that, and they don't even realize they have the responsibility and opportunity -- they're just trying to do their best to be socially responsible and then get back to making money on the internet.

The best suggestion I have for them is to hold out their hands to humanity and say -- "Look, we have a tremendous opportunity here, and it's bigger than just us. How should we use it?"

1 comments

Facebook have tried this. They have made am independent governing board that theoretically can tell Facebook what to do w.r.t. content censorship decisions.

No surprise, it appears to be staffed by people who were selected for their middle-of-the-road "you must censor a bit but not too much" type of views. It gave them a limp wristed rap on the knuckles when they banned Trump, said it was arbitrary and didn't follow the same rules enforced on everyone else, but that they still agreed with doing it.

I think what we're seeing here is what happens when you lack some sort of free speech libertarian fundamentalism. Facebook don't have to engage in "statecraft", whatever that is, no more than the designers of SMTP did. They could choose not to. They could say "we will shut down accounts when under court order to do so, end of story". Then governments who think a citizen is breaking a law about speech would have to go to court, win, and then the judge would say, here is an order requiring Facebook to shut down the account of this law breaker (which could automatically hide all content they created). All the evolved mechanisms, the checks and balances of the actual state would be in effect.

But Facebook is based in Silicon Valley and like most firms there, has systematically made deals with far-left devils in order to hire them and put them to work, often without really understanding if it's worth the cost. Does Google actually need 144,000 employees for example? It hardly seems more productive than when I started there and it had 10,000. Their "hire first ask questions later" approach inevitably leads to hiring lots of extremists and wingnuts, people who are there primarily to get closer to a nexus of power they can wield for their own political agendas. The constant dramas we see emanating from Mountain View, Palo Alto and San Francisco are the inevitable consequence.

Tech firms could fix this problem very quickly if they wanted to: just announce a renewed commitment to freedom of speech, platform principles and passive moderation. Any employee who doesn't like it can leave. Many would, but those companies are so over-staffed they'd barely notice, and the environment for those who remain would be drastically more pleasant.

The problem with that is if Facebook committed to free speech then users would post a lot of offensive content which drives away mainstream advertisers. We've already seen that happen. Facebook tightened their censorship several years ago specifically because large advertisers were leaving the platform over concerns about their ads appearing next to user generated content that negatively impacted their brands. Obviously Facebook isn't going to do anything that puts advertising revenue at risk.
That's a rather fundamental flaw in their whole business model, isn't it? Advertisers who don't want their ads appearing next to user generated content, on a social network, have missed something rather important.
It's obviously not a flaw. Facebook is highly profitable. The vast majority of user generated content is inoffensive. We're just discussing a small minority of edge cases.