As a former Overwatch player, you're right. But my (so far glad to say mostly unfounded) fear is that Jeff "Tigole Bitties" Kaplan was part of the problem we're seeing play out the past few weeks.
So far Kaplan hasn't shown up as even an incidental participant in any of the photos or group chats, and hasn't been named as someone who brushed off requests for help. The Titan team that he lead prior to it turning into OW was by all reports a toxic mess for totally unrelated reasons, though.
At 19? Getting an engineering degree and all the hours of work that entailed while avoiding getting roped into MMOs by classmates as if it was Corrupted Blood.