[exporectomy]

Sure. You're used to being able to manage people so it's a probably a bit of a shock when you can't. My personal perspective is more of the opposite and your complaint may have touched a bit of a nerve. Your experience is fairly normal to me but I see it as my own lack of ability, not anybody else's responsibility for helping me to manage those angry/selfish/etc. people. I would like it if there was some authority that managed them for me, but that never works in practice because people can outsmart the system.