[lolc]

The therapists (and the app) are supposed to capitalize on improvement. Saying that they capitalize on pain takes a dystopic perspective that I find unjustified. Until they are shown to employ dark patterns, we shouldn't dismiss them like that.

[edgyquant]

That’s fair but I think the difference is arbitrary. They exist because people are in pain or suffering so their market is people who are suffering. Again I do not think it’s a bad thing that people capitalize on their suffering as long as they are providing a (mutually) beneficial service.

[lolc]

I see what you mean. And I still find "capitalize on pain" too broad a framing for what the app. Characterizing it that way does not inform and draws parallels to other, less ethical players that "capitalize on pain". Such as Purdue Pharma for example.