[m0hit]

Congratulations on the launch! I’ve hoped for a service like this to help with documentation related tasks, for simple things like delivering gifts and often timers to support friends and family in need.

One thing as a US immigrant I have to do pretty often is return to my home country for a visa renewal which includes various tasks including documentation collection, payments in home currency, transportation when I go back to the embassy, photocopies, printing etc. Supporting visa processes could be an good package to offer.

A few things I could not learn in my cursory look:

- How does pricing work? Given that being misuse of funds is one of the primary problems you’re solving I’d want to know how the payments process works, what is the platform cost, and how is misuse prevented.

- The top call to action on your website is “Post a request” which is great! The secondary action for me is “remember this website” for when I need it. Love the fact that I can install the app, but the ability to quickly add an email/WhatsApp number to my contacts is probably the best recall value for your service. Offering users a way to start a thread without needing to post a request would solve the same need.

Congratulations again! This is a great idea.

[khanzain]

Thanks for feedback. It is very valuable.

As for the payments process, a customer would simply pay through a credit card. The payment is held in escrow until the vendor has completed the assigned task and the customer confirms that it is complete. The payment is then released to the vendor. If the task is not completed or not up to quality, the customer gets a full refund.

So the customer has the confidence that his/her money is safe and will only be released once the task is complete. The vendor is motivated to do a good job and has the guarantee that once the task is complete payment will be received.

This whole process is automated and happens within the app.