I'm guessing based on his business practices and attitude in interviews/statements. I don't claim to be an expert though, that's why I qualified my post stating that's it's purely my speculation, just like the authors post
Fair. Do you have any examples or links to the offending remarks or practices? I’m trying to build up my own profile in order to understand the negative responses to the blue origin flight.
It was reported that Bezos himself was behind the failed pushback online by Amazon "ambassadors" to the peeing in bottles story. Replying "You don't really think people are peeing in bottles, do you?" and then finding internal Amazon documents proving management awareness of people peeing in bottles was certainly a poor decision, and seemingly influenced by Bezos' pride and ego more than reason.
And it's not as attributable to Bezos, but Amazon is famous in journalism for asking for numerous "corrections" to articles about them, when those supposed corrections are actually just unrelated talking points and PR spin.