[qaq]

Whats your monthly spend? I used to work for an org with 50K monthly spend none cared at AWS about us. Now I work for a big org with very serious spend and it's night and day we can get access to eng. quickly we have regular meetings with PMs and get our requests for AWS features put onto roadmap etc.

[donmcronald]

I bet that's the case for the GP. They probably spend millions of dollars, so they get catered to and think it's the same treatment normal people get. I call it VIP vision. People don't even realize they're getting special treatment and assume their results are merit based rather than money based.

[Terretta]

I mentioned 3 wildly different orgs for that reason.