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by moosebear847
1791 days ago
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TurboTax recently tricked me using some dark UI patterns into spending 30+ minutes painstakingly filling out my tax forms in a way that made it seem like it was for the free filing. Only at the very end, did they reveal that it was in fact for the paid version, with no way to change it to the free version and also keep the work. Essentially holding my work hostage. So I had to redo it again in the hard-to-find free version. I am now anti-TurboTax for life. |
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