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by iofiiiiiiiii 1800 days ago
> That’s my boring story of entitlement.

Damn straight. Call me a soulless corporate drone but I completely understand AT&T here. Sometimes you need to drop old and unprofitable services.

With millions of customers, you can't afford to cater to everyone who wants to be treated as a special case. There are genuine special cases that need the attention, and "but I like my phone" is just an example of a modern Karen in the wild.

Times change and we must change with them.

1 comments

I know, right? If my corporation overlords told me "You have twelve months to make a decision. PSYKE you only have 30 days because we took the liberty of deciding for you." I'd be slobbering with delight and gratitude at their thoughtfulness. Only a Karen would be annoyed by that.