[majormajor]

Non-computer-experts were sold computers and the internet as tools that would help them run their business.

I find it hard to blame them too much for unexpected unadvertised technical problems.

I propose something simpler: disconnect most computers from the internet, and don't put them places strangers can access them. Then build out the tools that work in that environment.

I don't actually think it would work in practice, though, because it's a race to the bottom. The company continuing to do all their shit over the public internet with commodity PCs is going to be doing things more quickly and more cheaply initially, and may thoroughly beat the competition before getting hit by an attack.