[Arainach]

This isn't beating anyone up. In any mature development environment, you should almost never have to touch production. When writing new features, you should be running against a test environment without real user data. When investigating and trying to repro bugs, you should be trying against a test environment. If the repro is tricky, the errors returned should have enough information to not need to access prod. And so on and so on.

I work at a competitor to Facebook in a user-facing service and have these kind of restrictions in place (must request access with justification, otherwise I literally don't have ACLs to see the data). It's a non-issue because I run into it at most 1-2 times a month, usually far less.