[yodelshady]

>As it must be.

No IT department in the world has that level of resource, hence the "cybersecurity skills shortage", rolling battles between IT and engineering/sales/marketing, and Shadow IT.

The Zen of IT is giving your users the tools and knowledge they need and locking off the things that are actually illegal. The former use cases no longer bother you, the latter cases don't have exceptions to argue.

You are not doing case-by-case support. Ever.

[cmwelsh]

I agree that this is not a one-size-fits-all solution. However, if a business user has deep understanding of the problem domain and deep knowledge of the data model behind it (because they may have written it), then I want to move them into my tech organization.

We can always find new Actuarial Science grads.

It's the opposite of the "IT reports to CFO" problem.