[Cthulhu_]

It depends on the question and the onboarding of the company.

I think the onboarding should make sure there's a list of required reading - books, articles, etc - that the current employees know about, things that influenced how they made the application, what best practices they adopted, etc.

As the person asking the question, always check first if you can google it - the question has to be specific to the application and its authors, not e.g. programming or framework specific questions.

That said, the people answering the questions should make sure to "teach a man to fish", by both answering the question and linking to the relevant resources.

That said, linking to resources and the like is nice, but I also think a lot of people can't be bothered to read - I may be one of those. I will quickly scan something to solve my current problem, but hardly ever sit down to study the materials. One reason is just how quickly technology changes, so it's not worth investing in one technology unless you're actively working with it Right Now. I stopped keeping up with things like Angular, Java and Swift / iOS because I just don't work with those anymore.