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by cs2733 1804 days ago
Also relevant [edit:2015] https://www.researchgate.net/publication/298572334_School_wi...

Bunz's conclusion: "The difference between empowering the user and manipulating her or him is minimal, but decisive: it makes a difference whether the interface is empowering you, or patronizing you while hiding it in bright, friendly colours and the technique of infantilization. In a conversation about this contemporary problem of interface designs, Robert Ochshorn (2014) pointed out that there is, indeed, a fine line between ‘designing to empower a skilled user’ and ‘designing to prevent a user from feeling stupid’. This means that the difference between the interface assuming you are intelligent and teaching you to outgrow it, and patronizing the user by eliminating the possibility of making mistakes while effectively controlling her or him, is difficult to spot. Following Wendy Chun, who addresses the new media of today as a habit, one can say that habits ‘are both inflexible and creative’ (Chun 10.1057/9781137437204 - Postdigital Aesthetics, Edited by David M. Berry and Michael Dieter200 Infantilization in Digital Environments forthcoming 2015; Chun 2015, this volume), while Tiziana Terranova (2004, 83) has pointed out that online spaces cannot be conceived as ‘purely functional’. As I have pointed out elsewhere (Bunz 2014, 50), this is a tendency we find often when looking at the being of technology: technology is haunted by an ambivalence – in this case, its potential to manipulate and its potential to empower people. Despite infantilization looking friendly and innocent, it might follow other interests, and, at a time in which computers are becoming ubiquitous, we need to be aware of this. Soon, infantilization might leave our screens to be found on the things around us – Google has recently launched a car with a smiling face. Being addressed as a child is ambivalent, and this ambivalence is typical of our time: technology companies want people to feel comfortable and play with their technology. At the same time, people also need to take technology into their own hands, as learning how to use it not only empowers them, but also shapes what technology becomes: school will never end."

[Edit: Seems obvious companies try their best to make products that get people consuming more instead of producing more. Removing complexity from digital interfaces is a recurrent theme.]

About TFA, I believe everything has its place - open source shouldn't try to "win" and just do its thing. At the same time megacorporations devote greater and greater resources to bigger projects like the linux kernel.

This is not an indictement though... software is getting more complex and i.e. it's unthinkable now for anything but a very large company to make their own browser.

I don't know where we go from here.

2 comments

  software is getting more complex and i.e. it's unthinkable now for anything but a very large company to make their own browser.
isnt the answer then to reduce the incidental complexity?

provide alternatives that have "onramps" to greater capability instead of being stuck in "dumb ui land".

even a browser could be re-imagined as just a vm that runs "html" as a shared lib for one type of content, greatly simplifying the model for broswer makers

there are lots of potentialities i think

This complexity supports increasing functionality (i.e, the browser becomes an operating system within the operating system) and also legacy technology (i.e. Microsoft Windows), both of which have come to be expected by the customer/user. The complexity itself is made possible by constant gains in hardware processing capability such that optimization is often a secondary concern.

AI's are now in the early stages of being used to write code and that's only going to increase.

> Soon, infantilization might leave our screens to be found on the things around us

This was prescient (article is from 2015) of the media kindergarten of the past 5 years

I think Bunz was talking about the internet of things but sure, media content has become increasingly noisy.