| > I am yet to work with a payment method that does not support reversal Strange, because from your comments you are based in India and there's simply no way to reverse a bank transfer there or in my own country, can you confirm this? What I've read over the years suggests the complete opposite of what you've said. A brief internet search brings up: > Adhil Shetty, CEO & co-founder, Bankbazaar.com, says, "The most important thing to understand is that if a transaction has been made, the bank cannot reverse it from its end without approval from the beneficiary. Bank can only act as a facilitator." https://www.businesstoday.in/personal-finance/banking/story/... > According to the Reserve bank of India, it is the senders responsibility to link and transfer money correctly by cross checking the account number and name of the beneficiary. Banks will not be held responsible. https://www.allonmoney.com/banking/money-transferred-to-wron... |
Bank transfer can be invoked within the context of a business transaction (e.g., buying on Amazon) or as a standalone payment with no context attached to it.
In the first case, the money goes through many intermediaries such as payment gateway, merchant, acquirer, etc. In this instance, a customer can dispute a payment at different levels beginning with the merchant (or marketplace), their issuer, and finally file a case in the consumer court. 90% of the disputes get settled by the merchant/marketplace. Issuers typically side with the consumer because their primary customers are consumers. Consumer courts take time to settle a dispute, but they do work.
It's possible for fly-by-night sellers to con a bunch of customers but it's rare. Because payment gateways and acquirers have gotten their act together in recent years and they do stricter KYB checks (Know Your Business).
The bulk of the theft happens through person-to-person bank transfer, i.e., devoid of any business context. Here, the fraudsters con a gullible person to reveal bank credentials and also second-factor auth. Social engineering attacks are also common. But the thing is you always know the destination bank account. So you can track the fraudster as the destination bank would have done a KYC. The key point to note here is that the money can always be physically traced. And there are laws that let victim claw back that money if they can provide sufficient evidence of fraud.