[TenToedTony]

I don't deny that. People switched to that which was the best. FF was so horrendously cluttered usability-wise and didn't improve for several years after Chrome came out. It was better than IE at the time, but that didn't take much. I moved to Chrome because it was better out of the box, on day 1. I didn't switch and then Chrome ended up being better down the line. FF and IE never realised that the appearance of speed is as important as actual speed. Nor did they realise that a clean, consistent, intuitive UI is paramount. If you're going to pretend that people should stick with the worse product because a better one might turn out evil down the line then you're fooling yourself. The only thing that had to happen was that FF, IE, or anyone, came by with a better alternative to Chrome. No one did. This is not the fault of the user base.