[larossmann]

>Apple does not say your phone is a brick

If a customer has a basic problem, and you tell them that

a) You will not fix their phone b) You will not recover data from their phone. c) Your only option at Apple is to have them send your phone off to neverneverland, and get someone else's refurb for half the price of a new one

Did you tell them that their phone was now a red colored rocklike substance that can be used to build a house? No, bt that doesn't mean the person who left that store being told their phone was a "brick" was lying to you. You're effectively telling them their old phone is bricked. The fact that this was done for a long time over basics such as a charge port is sad.

Let's not even get into the fact that boards that had been inside iPhone 6+ and flexing for years were being used in refurbs. People who paid the replacement fee were given refurbs that were close to failure, and once warranty ran out, bye bye.

Whether or not a robot is going to go through your recycled device to give Apple a refurb to sell isn't what matters to the customer. When a customer who has a basic headphone jack issue gets told "there is nothing I can do for your device other than send it back to the manufacturer and get you a replacement in two weeks for $349 when your phone's resale value is $300" when a headphone jack goes bad, instead of "yes, let me perform a 15 minute repair using a cheap flex cable that a toddler could do", that sucks. Right to Repair isn't about forcing the manufacturer to fix it, either. It's about making sure the parts are made available, so that either a repair shop, or the consumer themself, can do that job rather than have their phone go off to a robot.

[dpkonofa]

Again, you're being disingenuous and it's really off-putting considering that everyone here knows your story. It's great that you have the skills to do the 15-minute repair with a cheap flex cable and it's great that you're training an army of toddlers to do this very repair process for every phone with a broken jack. The fact of the matter is that 99% of customers don't care if it's "their" phone that they have when they leave the store so long as it's indistinguishable for them. It doesn't matter to them if they get a whole new phone so long as they have their info on it and, if they're doing what they get told to do repeatedly by both the phones themselves and the staff at Apple, then they'll have a backup of their data that can be easily restored in minutes or, at worst, an hour or two.

If right to repair isn't about forcing manufacturers to fix things, then why is it about forcing manufacturers to facilitate anything that could hurt them or their brand? Third parties are free to make their own parts and they're free to perform repairs with parts from other devices. Your misleading argument basically amounts to "I want Apple to do work and keep stock for me so that I can make money at their expense without having to follow their standards or guidelines". That's nonsense.

[larossmann]

>"I want Apple to do work and keep stock for me so that I can make money at their expense without having to follow their standards or guidelines".

This is also incorrect. I don't understand why you find the need to continuously make things up throughout your posts in this thread.

The law is not asking Apple to stock the chip. It would be sufficient if they not restrict the manufacturer of the chip, from selling freely in the market.

Why do you repeatedly lie? It's really not cool.

>that 99% of customers don't care if it's "their" phone that they have when they leave the store so long as it's indistinguishable for them.

You are implying that most customers DO NOT CARE about paying $349 vs $50? They do not care about having to reload their data from scratch vs. leave in 10 minutes with everything as it was?

How can you imply I am being disingenuous and say this with a straight face?

>. It's great that you have the skills to do the 15-minute repair with a cheap flex cable and it's great that you're training an army of toddlers to do this very repair process for every phone with a broken jack

Yes, it is great - you can have as much salt as you want about an "army of toddlers", but yes, technicians doing repairs for $50 in 10 minutes without erasing data that the manufacturer wants $350, in 2 weeks, while erasing data is a GOOD thing. Feel free to make fun or handwave it away as much as you want, but in the real world people value their time & their money and don't wish to senselessly waste it.

>"I want Apple to do work and keep stock for me so that I can make money at their expense without having to follow their standards or guidelines". That's nonsense.

You are correct; this is nonsense, because you strawmanned & made it up, as you have most of what you've posted here. Nothing I have asked for would be an "expense" for the manufacturer.

Stop making things up. It's seriously not cool.