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by dailybagel
1813 days ago
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The article mentions how important it is to keep availability status accurate: Before I get into the solution, I should explain why
these renters have such persistent trust issues.
[...]
Because messaging/applications/leasing were all
on-platform for us, we could know when a lister was
unresponsive or a lease was signed. That insight naturally
allowed us to reliably prevent stale listings. Critically,
however, new renters to our website didn't know that. And
they wouldn't believe us when we said it. We were in a bit
of a pickle.
When sampling listings in Manhattan, the second one I came across was in fact not actually available [0]. “Hi, this unit has been rented, what exactly are you
searching for?“
[0]: https://apartment.app/listings/2-bedroom-west-53rd-street-ne... |
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