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by cldellow
1803 days ago
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Well, you mentioned being blocked, so I searched your name + tailwind. Probably the company monitors the tailwind and tailwindcss keywords, saw those tweets, and decided that their signal-to-noise ratio for doing customer engagement would be better if they blocked you. It's not a statement about your twitter account in general, or you as a person. It's just that their corporate objective wasn't served by your tweets. Now that your company is paying them, perhaps you can ask to be unblocked. Or perhaps not, as the support channels for Tailwind UI (the paid product) are GitHub, email and their private Discord. |
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Seeing a bunch of incessant vitriol in the mentions all the time about something I've worked really hard on for many years is very distracting and upsetting to put it mildly, and on days when my emotional reserves are already low from the stresses of figuring out how the hell to make money working on the project or having a young family it's really not a healthy thing to have to deal with.
Criticism being delivered in good faith is welcome and productive, but constant holier-than-thou "wow whoever created this is extremely stupid compared to me and clearly has no idea what they are doing" is not that.
I've only ever blocked two people for this sort of abusive crap since 2017, in case that provides some perspective.
Tailwind CSS is a "company" now in the sense that Steve and I built a commercial product to make the OSS stuff sustainable, and it turned out to be successful enough that we could hire handful of other people to help out, but I certainly don't think of us as some sort of faceless corporate entity. We don't plan to grow the team and I don't plan to become a full-time manager — I just want to keep working on interesting OSS projects and we decided to use the revenue from our commercial stuff to make that possible by hiring people to help with customer support, working full-time on existing OSS things from the ecosystem (we hired the person who built the OSS Tailwind IntelliSense extension for example), and to keep up with the barrage of GitHub issues we see as a popular project.
Tailwind CSS itself is very much a personal project of mine and a labor of love, and for better or for worse it's not as easy to detach yourself from projects you pour that much into as people (who have no perspective on the emotional challenges of being the face of a popular and polarizing project) make it sound.