[jcastro]

Expecting end users to give you good useful data on how to fix an issue via a github issue or forum doesn't work at any meaningful scale.

[b112]

Except it does, and has, for decades. Or how did Audacity get good enough to be usable, and bought. Random chance?

[jcastro]

I would argue in OSS it doesn't work well, just because volunteers are going through and triaging most of the worthless reports (if you're lucky!) out it's still boiling the ocean, it's hard to put "this sucks and fuck you" on a backlog.