[ethbr0]

A key point is remembering the reason for computerization & automation is efficiency.

The difference between less (manual) & more (computerized) efficiency is probably less important than the difference between stopping & continuing operations, in exceptional times.

Waffle House and Home Depot (among others) are pretty good at internalizing this, and have processes for running on shoestrings, but still running, until normal support can be restored.