[badJack]

I had a similar experience back in February when they shipped an RTX 3090 using a carrier called LSO. you ever heard of LSO? me neither. anyway. after spending a week with LSO for them to figure out my package was lost, Best Buy told me they'd ship me another. fast forward through another month of lies from best buy. every single one of them sounded scared of losing their job if they escalated. several hung up on me. one best buy "supervisor" told me that I could trust him because he sent his troops to die in Iraq...like...wtf?! to close up, it took 7 weeks from LSO saying they lost the package to getting my refund from best buy. fuck best buy.