[rdl]

There are definitely legitimate reasons for doing this quickly, and having the policy in place to delete sensitive customer data (vs. turn it over to other companies) is definitely a good thing (and a lot better than a lot of companies in the past).

Probably the best time to think about continuity for users is when the service has just been set up. I think it matters a lot more for things like Geocities, Vox, etc. than for a more realtime communications service.