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by calpaterson
1815 days ago
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These three points are all well and good but they don't contradict my original points: Discord's UI is exceptionally confusing and requires specific knowledge to operate it. This isn't a field with brilliant UI either: eg it's often confusing whether you're muted or unmuted on most videoconferencing programs. Even so, Discord is definitely the most confusing videoconferencing UI I can remember using. I'm sure that harms adoption greatly, even if it is still very popular. |
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My purpose was not to suggest you were wrong, just present my experience and thoughts about why it's become so widely used _despite_ the issues you've raised.
I think people overcome the awkward UI because of the perceived benefits of the platform verses alternatives. That has certainly been my experience, which I appreciate is a single data point.