[etempleton]

It is the best decision for the executives that are in the position that they are in right now and for their foreseeable future. Now for the decades to come? Probably not.

I was able to switch to a new company with transparent simple billing and I will never go back to Comcast even if they offer me a better deal on a better product.

Their customer service policies were horrible and anti consumer. They also routinely throttle certain types of traffic. BitTorrent and Xbox were both verifiably throttled for me during different periods of being a customer of theirs. They increase billing every few months until you complain.

I had to constantly fight to prove that my modem was owned by me. And they just kept adding it back as their equipment and charging me a monthly fee for it. They wanted me to prove I bought it. Wanted to know where I bought it. Etc. I had to call and prove that I indeed bought and paid for it myself numerous times.

Point being. I will never go back. I suspect many others will not go back either once given another option. And options are coming through community fiber projects, 5G and Starlink to some of the areas where Comcast has been the only option.