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by qwertox
1817 days ago
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It does matter, because in Europe the manufacturer usually has a reduced warranty (or like you say, 1 year in other parts of the world). Apple had to extend it because they are not only the manufacturer, but also a seller (same goes for Google and Microsoft). If you buy your MacBook on Amazon then it can very well be the case that you are not getting the same warranty you get when you buy it directly from Apple. In that case Amazon is responsible for covering the difference in warranty, and you'll have to deal with Amazon if you have problems. But Amazon will tell you to send it to Apple, and if they don't cover it, send it to Amazon, and they'll either repair or replace the device for you. > The same way, most sellers won’t deal with makers that will put them on the spot for repeated repairs down the line. This is why the manufacturers will usually be accommodating towards the seller. You're in a better position if you let them both take care of it between themselves, instead of doing the seller's work. Of course this will take more time, but you're more likely to get a better result. If you live in Europe, just keep in mind that you usually have more rights if you contact the seller instead of the manufacturer, as there's no small print you'd need to read on a warranty card. Either the device works or it doesn't. |
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