[Jtsummers]

I read this one about 5 years ago, found it in the office library with a bunch of other books it was clear our managers had never read. It was eye opening in many ways (crap, nothing new in the world, literally everything I had tried to improve was also a problem 30-50 years earlier), but a very good read. Easy to take in small chunks since it's not really a narrative, you can go chapter-by-chapter or section-by-section through it as you have time.