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by cntrmmbrpsswrd 1825 days ago
This is not true. While the content may initially be auto-generated, the Google KG is worked on extensively by real people. There are regional teams which work to verify and source the information that is out there. My sister works on the traditional Chinese team (mostly out of Taiwan or Taiwanese ABCs). These teams, as far as I know, are WFH contract workers.
3 comments

Can users tell when info box answers have been auto-generated vs. curated? How often is KG content updated or re-verified, as in the case of businesses changing their operating hours? Are KG verifiers subject matter experts, e.g. medical professionals, or unskilled workers?
Real people or not, I've been burned by false opening hours on google maps so many times I will never trust it again. I'd rather spend 20 seconds extra to visit the official webpage rather than a 25% chance of traveling half an hour to realize it's closed. Even if extensive work by a human team can reduce this to a 10% chance it's still not worth my trouble.

As the old adage goes. The only thing worse than no documentation is outdated/incorrect documentation.

I believe you but anyone got links? This is interesting information.