Can we have a "Report HN" feature which allows people to open tickets to popular services which don't have proper support or are unwilling to solve the most pressing issues of their clients?
HN is already the friendly status page of the Internet, I thought Twitter was the support channel!
Companies should clarify which social media they are being kept honest by, as a customer being locked in I wouldn't like being ignored for three months due to using the wrong official support channel :)
Companies should clarify which social media they are being kept honest by, as a customer being locked in I wouldn't like being ignored for three months due to using the wrong official support channel :)