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> Because you can attach bots? or make calls, custom emoji? Because you can access an indexed repository of every conversation your team has had, organized by grouping, channel, digression, and participants, even if you weren't present, online, or even a member at the time. What's the MSN Messenger approach to this? Everyone join one giant group conversation window and try to keep the conversation straight, everyone send every file to every person each time, everyone keep every file you've been sent, grep through your 5 years of logs to find stuff, and hope you never need to use a different device or lose your connection? Slack provides the ability to reply to specific messages in digressionary threads, which is a key part of keeping busy channels readable in the present, let alone in the future, and the only reason many conversations can span long periods without getting lost in noise. I shudder to imagine my job relying on staying up to date with an MSN Messenger window with 44 participants. Then there's integration with the bugtracker and support ticketing system, and Keybase, putting live-updating views from spreadsheets and the database directly into chat, drop-in/out call channels (which aren't comparable to MSN/WLM's direct calls), compatibility channels to migrate from IRC and mailing lists without losing anybody... those don't count as extra functionality? There's a reason professional teams use Slack when they never used MSN/WLM. |