[Dylan16807]

It's as much of a right as telephone access is. In this sort of utility situation they shouldn't be able to cut off a paying customer.

[ChuckMcM]

The phone company can (and does) cut off people who violate their terms of service. Basically he needs to re-negotiate his terms of service, which means getting a business account. Its more expensive but he won't be 'capped'.

I'm surprised the Comcast guy didn't try to sell it to him.