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by prepend 1829 days ago
It’s funny how much people believe corporate BS and will defend the company citing their stated reasoning. I used to think it’s astroturf, but it’s too pervasive.

For example, LLBean and REI recently revoked their lifetime warranty referencing “customer abuse” and on web forums people defend the companies. Like somehow after many decades, customer abuse skyrocketed. And there’s no data, of course. And the change went from lifetime to 1-2 years. And it makes them tons more money.

It seems people are less skeptical of corporate blargh.