[londons_explore]

Grocery stores in the UK have shrinkage rates of 2% or so.

That includes theft, damaged items, and expired/unsellable food.

2% really doesn't sound bad, and I would guess is substantially lower than Amazon sees - especially considering estimates I could find suggest that the vast majority of that 2% is theft.

[oasisbob]

One thing which makes 2% seem much worse for a grocery store is their thin margins.

The gross profit for just about anything at Amazon is going to astronomical compared to just about any food category.

[djbebs]

Amazon's margins are in line with most supermarket chains.