[delecti]

Your experience also matches mine from my time in the advertising org. There's no benefit to placing blame, just figure out what went wrong, how to fix it, and how to prevent something like it from happening again. In fact it was one of the few parts of the culture that I tried to take with me after leaving.

[teawrecks]

Reminds me of that classic parable about the CEO and the worker who just made a $100,000 error. The worker says, "I assume you'll be firing me now" and the CEO says, "Fire you?! I just spent $100,000 training you!"