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by cortesoft
1826 days ago
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It might not brick the hardware, but it can get it to a state that makes it seem bricked to a non-expert user. I think the fear would be that non-expert users would try to flash their custom firmware, run into issues, then try to get warranty relief claiming there is a hardware problem. There would be no easy way for Prusa to tell whether the boot issue is actually a hardware problem covered by the warranty or a firmware issue caused by bad firmware being flashed. They don't want to sign themselves up for having to assist users recovering from flashing their firmware. |
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