[adanto6840]

I feel like we've probably all made this kind of mistake at some point in our careers, so I do feel for the dev(s) that made the mistake. Ideally though, when your subscriber count is in the millions, you have policies/processes in place to prevent this kind of thing.

Anyways, I sure hope no one loses their job over it; it's a good learning experience & a great (even if embarrassing) way to improve overall process. :)

[EADGBE]

Understandably, most of us have been there. I know I’ve been a cog in motion in an instance just like this. Suits were more mad than any customer was (I heard nothing about it from customers).

Luckily, it’s just a simple textual email.

It’s a learning experience - and most notably - an obvious pointer to the fact that there’s some protections/documentation/processes that can be added to prevent this.