[JadeNB]

> No, however we do owe it to ourselves to learn better how to push back on difficult people. It’s a form of self defense because difficult people, or people having a bad day and lashing out, are not going away.

I think this is a key word, though—we owe it to ourselves. We can say "boy, I did a poor job confronting that bully today." But no-one else owes it to us; we are, I think, unjustified in saying, "boy, Matthew did a poor job confronting that bully today", or at least in passing any judgment if that is our belief.

[okaram]

I'd modify that statement a little. If I'm in a position of power, I owe it to less-powerful people in my 'team' to protect them from bullies.

In a work situation, I would expect my boss to 'defend' me, or at least defuse the situation if somebody was berating me.

[JadeNB]

Yes, I agree with this amendment.