[mrcharles]

Counterexperience:

I ordered the Apple Developer Program in January. I had some issues with my bank, but eventually got payment to go through. I waited a few hours, no activation email from Apple. So I hit their site, sent an email to developer support, and waited. The next day, still nothing.

So then I hit up Apple's site, found a number for developer support, and called it. A human picked up, asked me my issue. I told him the issue, he said "check your email and try again." I did so, and it worked, and the developer program was enabled for me.

That is literally the best customer service experience I have ever had over the phone.

Sounds like this guy should have just dug up a contact number and called.