[silencio]

One of my criteria for a good registrar measures how much effort it takes to transfer a domain away from the registrar.

I love godaddy's customer support even though I am no longer a customer, don't get me wrong. I loved that I could just call them at 4 in the morning with a random problem. What I didn't love was that I had to call them up and live through upsells and boredom in the process of trying to initiate a domain transfer. I unlocked my domain in question, verified the email address, but then I couldn't send an auth code to a known-working admin email and...yeah.

I've also moved clients' names away from Network Solutions, since those support people were just beyond unbelievable. One particular support person was telling me that there was a chance I was going to lose the domain if I initiated a transfer and that there would be nothing they could do about it if that happened. I almost lost my cool at that point.

No company is perfect and sometimes they have really aggressive retention policies for their support people to follow. I get that. So I'm willing to pay extra for registrars that make it braindead easy for me to do what it takes to get away from them should the need arise. I use dynadot and gandi right now quite happily and have never had problems with the company or their management or their UI for managing domain names.