[jlokier]

When you need credit, you take what you can get and if your rating is poor there isn't a choice of providers. Sometimes that's exclusively mobile.

I opened a business account with an (at the time) exclusively mobile bank last year, because other banks took too long to authorize setup (they generally take weeks or even months), and I had a new company starting. I went with the only bank I knew where I could get set up within a few days to start taking revenue, as I had a client ready to pay from the start. It turns out that being mobile also meant they had a streamlined electronic setup process, and no visit to a branch during a pandemic. It still took a few days, as various people checked out my identity, read my LinkedIn profile to confirm what kind of business I was in, etc.

Last time I opened an account for a new company it took over a month and two in-person interviews, so the mobile bank was a big improvement.

Since then they have added web access as well, which is great, but use the phone as an authentication token, which is a bit annoying. It's not ideal, but neither are any other options I know about. Having to carry a separate physical token/reader around (or in practice, leave it at home and not have it when needed), as all the other business banks I've used require, is more annoying.