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by patpending 1839 days ago
I have a similar problem with my 2017 Pacifica that replaced my 2005 Voyager. Using the touch screen to control the heat and air-conditioning is extremely slow in the Pacifica, and you can't do it without looking at the screen which can't be used with gloves.

There are physical buttons and knobs for a few of the controls, but it seems that they're just talking to the same software as the touch-screen, so they're just as slow to respond. Adjusting the heat without looking at the touch-screen is pretty much impossible.

IMO the touch screen should not be used to control any aspect of the car's operation. It should only be for phone, navigation, backup camera, and entertainment.

2 comments

It might depend on the trim of the Pacifica? But for the hvac controls that have buttons (fan speed, driver/passenger temps, mode) the physical controls seem responsive enough and I don't use the touchscreen ones, except maybe sometimes for defrost if I can't find the button; cycling through the modes can be painful. You can't get the different zones back in sync without the screen though, which is annoying.

And going from lo to hi takes forever, too. At least the fan speed knob seems good enough. The touch screen in general is decidedly not great; it's better than my C-max (sync2) in many ways, but I really like how the sync2 was designed --- they clearly considered how to make it useful, but then implemented it in the slowest environment possible.

I also have a 2017 Pacifica, and for the most part I don't mind the controls (the physical buttons are responsive enough that it doesn't bother me), but there are definitely a few functions (heated/cooled seats, mainly) that I wish I didn't have to dig through menus to find. Such a contrast from my 2009 Civic (albeit no heated/cooled seats on that vehicle).