[plasma]

In my experience it was just not doing huge UX reorganisations without prior notice.

I’d dig deeper into the why with your customers, after we understood moving buttons around causes people’s day to be hard we did it only when really justified etc.

I wouldn’t hold up releases for customers, but do dig into the why more with your customers about why they want this notice, you may find it’s just an assurance something like a workflow isn’t totally different next Monday morning.