[notacoward]

Everyone is "banging on" because there are important lessons to be learned from such incidents, and people want to learn. They hunger for more details about the generalizable aspects of the bug, even if a full post mortem that also covers internal processes etc. might take longer to do. Having participated in many post mortems, in many roles, for systems just as complex, I believe it's entirely possible to provide that information the next (not same) day. Is that still setting the bar too high? Perhaps. Fastly deserves kudos for providing even the level of information that they have, since that's already above the pathetic industry standard, but I don't think there's anything bad about wanting more. Defensiveness is the enemy of effective post mortems.