> We experienced a global outage due to an undiscovered software bug that surfaced on June 8 when it was triggered by a valid customer configuration change.
Their change was bad, that was May 12. Since that seemed OK on May 13,14,… there wasn’t much indicating that change would blow up weeks later. For example if they roll it out gradually, they would reach 100% rollout with all lights being green
The customer change was a valid configuration. That was yesterday.
The customer change was a valid configuration. That was yesterday.