To me, even if you don't have an account deletion button. User retention isn't going to matter because the people who are looking for it aren't going to use the service anyway, you are just holding onto dead data
Tell that to giganews or dejanews whoever the F it was some usenet service I signed up for once, who had no way to cancel the account on the site, required a phone call during business hours in Sweden or somewhere, and I think I even did the first few of their hoops like sent an email to the special address, but when they didn't simply honor the request, I just stopped paying.
I think either the card was expiring naturally or it was google pay or something that I could shut off. (it was years ago by now so thats why the vague details)
anyway, they actually tried to say I owed them money for years and I even got emails and calls from collections companies for a few years.
If they had been in the US I bet it would have been harder to just blow them off like that.
Simply stopping payments is not the ultimate trump you and I both thoight it should be.
For my part I decided I was on record as having requested to cancel the service, and had not used the service, so do your worst. Go ahead and try to convince a judge that I owe you anything.
I think either the card was expiring naturally or it was google pay or something that I could shut off. (it was years ago by now so thats why the vague details)
anyway, they actually tried to say I owed them money for years and I even got emails and calls from collections companies for a few years.
If they had been in the US I bet it would have been harder to just blow them off like that.
Simply stopping payments is not the ultimate trump you and I both thoight it should be.
For my part I decided I was on record as having requested to cancel the service, and had not used the service, so do your worst. Go ahead and try to convince a judge that I owe you anything.