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> Why isn't the mob a top priority? Part of that is the incentives going in the opposite direction, as other commenters have noted. Even assuming they are in good faith, though, I believe it is an extremely difficult problem. Building and maintaining large scale communities is next to impossible, you can't just turn off a switch and make the mob go away, a mob is, by definition, out of control. Historically, we have solved this problem by effectively limiting access to large scale communication, with small elites acting as gatekeepers. Social media tore down the metaphorical wall, allowing any random person to talk to anybody who will listen. This is, by and large, a good thing. However, those elites did play a role, because they could keep each other in check and enforce standards of behavior that would prevent the worst abuses. So the question is not how we go back to the 70s or something (yet again, the change is overall in the right direction), but how we can replace the missing piece. Needless to say, I don't even know where to start. |
Communities are built on trust and relationships, what happens at social platforms is that people with "large communities" are just creating followings the same way that celebrities always have, which are a weird modern corruption of the idea of a community (or if you want the academic term for it, a parasocial relationship).